Are all basement water problems able to be fixed?

YES! Basement Technologies, addresses waterproofing issues in finished and unfinished basements with fieldstone, block, or poured foundation walls. Waterproofing basements is our only business and with over twenty years of experience, we are confident that we will solve your basement water problem. There isn’t a Basement Waterproofing problem we can not solve.

Are Basement Technologies Systems complicated?

No. Our systems are designed with common sense as the background. Our engineers can solve any basement waterproofing problem with a lifetime structure warranty. We train our design engineers to educate the homeowners fully. Ask our design experts questions until you fully understand… the problem and the solution.

Are repairing cracks with hydraulic cement at the floor wall joint possible methods of waterproofing?

These methods will not work permanently. The mechanics of concrete will simply produce another seam and the basement will leak again. It is necessary to relieve the pressure in most cases. Quick fix solutions do not work in basement waterproofing. Call your professional Basement Technologies representative to fix it permanently!

Can Basement Technologies, Inc. solve my damp walls?

Absolutely. We have a "Finish White" system to install around the perimeter of the basement that ties into our sub floor system. This in conjunction with a dehumidifier, Airmop 2, Bon Aire™, or Humidevac™ will usually solve any water dampness on the wall.

Can I trust Basement Technologies, Inc. with my most valuable asset…my home?

Basement Technologies understands that we must earn your trust before we can deliver complete customer satisfaction. Basement Technologies is driven by customer satisfaction and service. In order to maintain our status as a leader in the basement waterproofing industry and for us to grow locally and internationally, Basement Technologies recognizes that we must continue to provide the most cost effective solutions with the best products and service available.

Do we guarantee the work?

Our work includes a lifetime structure warranty, on most jobs, that is transferable with your home to the new homeowner when selling your home.

Does a water leakage problem cause permanent basement problems?

If you have continuous problems with water entering your basement, call your Basement Technologies representative. Hydrostatic pressure can cause cracking, bowing and sometimes in severe cases, collapse of the basement walls. The value of your home suffers invariably. You lose storage and living space square footage. Our waterproofing system relieves the pressure from underneath the floor and drains the block walls of any water coming in off the walls. We can solve any problems found in and around the foundation walls or floors.

Does Basement Technologies, Inc. charge for an estimate?

NO! All estimates are performed at your home at your convenience. Usually, an estimate will take between 45 minutes to 90 minutes. During that time, we will identify the problem, review the options and propose a custom tailored solution.

How do I contact Basement Technologies, Inc.?

Our nationwide toll free number is 1-800-287-9364 or 1-800-BUSY-DOG, for International Calls 40-508-584-4148, or email us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Basement Technologies, Inc. dealer representatives are located throughout North America.

How do I handle new construction?

We can install our Basement Technologies system before the floor is poured or after. We welcome all builders to call us before they install their basement floor so that we may install our system and enable the homeowner to rest easy that they will have a dry basement for the life time of the structure.

How do I know I am getting the best price and value from a waterproofing company?

Basement Technologies, Inc. offers many cost effective waterproofing solutions. Other companies may propose systems at a lower price…however you should examine what each company has to offer. Our pricing is set so we can say in business for decades. There are many waterproofing companies that come and go. They go because they cannot service their customers or stay financially solvent. Your Water proofing system is only as good as the company. The company needs to be in business to service and back the systems installed. Basement Technologies, Inc. has patented and patent pending systems unique in the basement waterproofing industry. These systems are designed to solve the problem permanently and effectively. There is never an issue with service from a Basement Technologies, Inc. dealer. We will always be there when you need us and will be around years from now. You need to evaluate the company that is doing the work. Will your contractor be available when you need him or will he be on vacation? Basement Technologies is an international company and backs all of its systems 100%. Each dealer is independently owned and operated and has been thoroughly trained at Basement Technologies, National office in Brockton, Massachusetts. If your waterproofer is a Basement Technologies dealer, he will respond and be available when needed.

Our Values - Working with Basement Technologies you will experience our company values first hand. These include:

• Cost effective solutions on time - We work to a tight schedule and cost structure.
• Solution Focused - Delivering the right solution for your basement needs.
• Knowledge and Experience - We offer over 20 years of industry knowledge and experience.
• Capability - All our design specialists and technicians are qualified and highly capable.
• Service Focused - We are customer driven to deliver a state-of-the-art basement waterproofing solution.
• Guaranteed - Our work is guaranteed and in writing.
• Proven Products and Systems - Our products and systems are tried and tested and to put it simply... they work.
• Successful - We are 100% customer driven.
• Video tape and follow up on all jobs.

Above all, our customers have the peace of mind that their home is in the hands of the basement-waterproofing experts.

Becoming one of the many delighted customers of Basement Technologies couldn't be easier. Simply call or click and let Basement Technologies show you our company values in action!

How long does it take to waterproof a basement?

Normally, our installation crews can complete the job in 1 to 3 days. We aim for 1 day so that we do not inconvenience the homeowner. However, we cannot commit to a finish time. Our jobs are done in consecutive days until complete. We perform routine background checks on our employees for the safety of our customers. All our Installation Technicians are thoroughly trained and we "over-man" our crews on purpose. We also welcome the homeowner to go to work during the course of the day. Our employees are honest and capable; the homeowner can rest assured the job will be done properly while you are at work. There is no need for you to take time off from work. However, we stay until the job is complete. Whatever the time it takes, the job is done to complete customer satisfaction.

Is a common solution during new construction… an exterior drain tile system?

If my home has an exterior drain tile system, why do I still have a water problem in my basement? It is very common for an exterior drain tile system (commonly known as pipe and stone) to fill with silt. The water enters from the over dig on the exterior of the house and the silt settles down into the stone, plugging the pipe over time. The only sure way to guarantee this is to use a patented non-clog interior basement waterproofing system produced by Basement Technologies, Inc.

Is a wet basement a sign of a poorly built home?

Usually not, most basements have moisture or dampness problems. It is a subterranean environment. During the life of every home there will be some sort of water problem in the basement.

What about exterior shallow drain systems?

Exterior shallow drain systems are commonly used for run off problems. These systems can silt and clog, although we sometimes install them at our customer's requests. We do not guarantee these exterior types of systems. The best form of basement waterproofing permanently is an interior system with a lifetime of structure warranty.

What about outside excavation and exterior methods?

These methods are usually very expensive, traumatizing to the landscape and just not reliable. Basement Technologies, Inc. only uses systems that can be guaranteed for the lifetime of the structure, transferable upon sale. We do have some exterior "Trial" methods but these do not come with a warranty.

What about Real Estate Agencies?

Undisclosed defects in the home from real estate agencies and companies are becoming an increasing source of scrutiny in the home real estate market. The seller may be held personally liable for undisclosed defects. Real Estate companies are commonly sued for non-disclosure. If water problems remain unsolved, there is a greater chance of less value of the property, which reduces the selling price of the property.

What about Sodium Bentonite on the exterior?

Sodium bentonite is not a permanent or reliable form of basement waterproofing. There are several companies during the 70s that were run out of business due to quick sales and promises about this product. We do not and will not use sodium bentonite for it simply will not work permanently.

What if I have Commercial Property?

Office Buildings, parking decks, churches, schools and all commercial properties with below grade space commonly experience water problems.

Basement Technologies, Inc. can offer solutions in “all” building environments. With our many patented and patent pending products and new technology, no commercial or residential job is too big or too small for us to complete.

Why should I fix my basement problem?

Your home is your most valued asset and by waterproofing your basement, the value of your home increases. Without a basement waterproofing system installed, there is approximately a 10% reduction on the sale of the home. Basement waterproofing can be completed in finished and unfinished basements without a lot of trauma to the homeowner. The price of our systems on average is far less than the reduction of the value of the home. Living space, storage and additional square footage to the home are added values on completing your basement waterproofing job.

Will sealing the outside of the basement walls work?

Usually not, this is called damp-proofing and this type of work is performed upon new construction and tends to crack over time. It also does not address the pressure buildup. This will not solve your basement waterproofing problem permanently. We install a patented no clog system that works regardless of any exterior situation, i.e. sloped terrain or soil condition. Our system works under all conditions.